WHAT WE DO
We provide free services to assist you in comparing prices from T3 providers such as voice, data, high speed internet and colocation solutions in your area. We connect with multiple T3 providers, and negotiate the lowest prices. There is no fee for this service.
HOW WE DO IT
Our experienced telecom agents have deep relationships with all the major carriers and are able to secure the lowest rates from all the tier one carriers. Our agents are often able to obtain special promotions or incentives that are not available outside the independent agent channel.
WHAT TO EXPECT
- Quote Request – Upon receipt of your quote request form, an email response, with a tracking number acknowledging receipt, will be sent to you. A service agent will either call or email if there are further questions. Prices will be sent to you usually within a day. For certain services pricing may take 48 hours. Alternatively, please feel free to call (888) 650-5353 and speak with an expert. Your first step in acquiring quality T3 internet services.
- Contract and order process – Our authorized carrier agent will prepare & process the T3 carrier’s contract docs, follow the order through the installation process and coordinate with carrier, vendor and customer until provisioning is complete. We are your single point of contact for all issues or questions. Ongoing, your agent of record will continue to service your account to resolve any support or billing issues for the life of the contract. Finding and securing the best T3 internet service couldn’t be easier or more affordable.
Why more businesses are opting for our independent agents instead of direct representatives to acquire telecommunications services…
Mergers and Acquisitions Sales is a high turnover profession. Mergers and acquisitions make it highly unlikely that your original direct sales rep will still be there to assist you within a year. By using an Independent Telecom Agent, you can be sure that, regardless of continued merger activity or bankruptcies, your Agent will not be laid off or fired and will continue to have the same contact phone number and email address. They will continue to supply all of the options you need when shopping for qualified T3 providers.
Single Point of Contact Single Point of Contact – SAVE TIME. Whether your Independent Telecom Agent recommends a single carrier solution or a multi-carrier solution, you still have a single point of contact to deal with who knows your account best. The number of appointments with different carriers you have to schedule could easily reach up to a dozen before an educated decision is made for your telecom solutions. A qualified Independent Telecom Agent can evaluate your company’s needs in a single meeting.
Person who understands your company Your Independent Telecom Agent acts as an assistant buyer once he/she understands your business needs and preferences.
You get to hear the truth! When you use an experienced Independent Telecom Agent, you tap into the wealth of knowledge and experience of someone who has been in the field for many years, working with multiple carriers. Your agent can tell you how the carriers really perform – who has the most reliable network – which has billing problems – who is going bankrupt and who can make the desired install date? Why would you want to repeat that process every couple of years?
Unbiased opinion of multiple carriers and their product lines Since most carriers have gone to term agreements, it’s key to get set up with a carrier that can move with your needs. Do they have MPLS? Do they do SIP trunking? Can they offer an IP-VPN solution for your remote sites? Your Independent Telecom Agent knows the carriers’ products and limitations, and can put you in the right solution.
Agents are invested in your success long term. Independent Telecom Agents are commission only, and residual based, earning a small percentage of the monthly bill. There is no motivation for a direct representatives of the various T3 providers to speak to you again after you sign. You are directed to deal with the carriers call center. However Independent Telecom Agent’s goal is to build a book of business of satisfied customers with minimal issues. They have EVERY motivation to assist you in solving any service issues that you may ever have-not only as you select your T3 provider and services, but for the long haul. A good Independent Telecom Agent becomes part of your team, allowing you to run your business.
They don’t have a quota. It is not uncommon for Independent Telecom Agents to uncover up to 10-20% of pure fluff on your bill during the auditing process. Direct representatives have a quota to achieve and will often sell you what is best for them, not neccessarily what is best for you and your business. Top Independent Telecom Agents, almost without exception; do not carry quotas and tend to be “solutions oriented” rather than to be motivated only by quotas.
Extra Incentives and Promotions. Independent Telecom Agents are typically more knowledgeable, better trained, and set proper expectations with the clients. Agent channels often have promotions or incentives for the customer that the direct agent hasn’t been given. If the direct representatives have promotions available, they are often compensated extra if they do not use them. Their clients tend to remain clients longer, and it is more cost effective for the carriers to deal with Agents.
Same Standard Pricing is used in the Agent Channel and the direct channel. For large projects, special pricing is available to both Agent and direct channels at the same amounts. It’s an incredible model that helps the customer and agent win, and insures all clients are treated equally
Next Generation Technology Independent Telecom Agents will typically be better versed in MPLS, IP-VPN, VOIP, hosted solutions, call center applications, and SIP technologies since they need to understand multiple carriers’ offerings and have attended their trainings. Direct representatives may not have the overall understanding of all that is coming with new technology.
